Privacy Notice

Last Updated: March 15, 2026

At Elevation Maths, we are committed to protecting and respecting your privacy. This notice explains when and why we collect personal information, how we use it, and how we keep it secure.

1. Who We Are

Elevation Maths is the data controller for the information collected on elevationmaths.co.uk.

2. The Information We Collect

We may collect and process the following data:

  • Contact Information: If you email us directly or use a contact form, we collect your name and email address.

  • Technical Data: This includes your IP address, browser type, and how you interact with our website (collected via cookies or analytics).

  • Communication Preferences: Records of whether you have opted-in to receive updates or newsletters from us.

  • Educational Performance Data: We collect and process your responses to our Diagnostic tools and your submitted mathematical work. This includes our internal "Logic Gap" audits used to provide personalized feedback on your progress through the 6 Pillars.

3. How We Use Your Information

We use your information under the following legal bases:

  • Consent: When you voluntarily provide your email to ask a question or sign up for a resource.

  • Legitimate Interests: To improve our website performance and ensure the security of our services.

  • Contractual Necessity: If we are providing a specific service or resource you have requested.

  • Personalised Instruction: To provide tailored pedagogical feedback and to identify specific areas for improvement within your "Elevation" journey.

4. Data Retention

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements.

5. Third-Party Sharing

We do not sell or rent your data to third parties. We may share information with service providers who help us run our site (e.g., website hosting or email delivery services), provided they comply with UK GDPR standards.

6. Cookies

Our website uses cookies to distinguish you from other users and improve your experience. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to request that we correct any inaccurate information.

  • Erasure: The right to ask us to delete your data ("the right to be forgotten").

  • Objection: The right to object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us at elevationmaths@outlook.com.

8. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at elevationmaths@outlook.com. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

PART 2: PRIVACY POLICY (UK GDPR COMPLIANT)

1. Data Collection

We collect the following information when you sign up or purchase a resource:

  • Identity Data: Your full name.

  • Contact Data: Your email address.

  • Financial Data: Payment card details (processed securely via PCI-DSS compliant third parties like Stripe/PayPal; we do not store full card numbers).

  • Technical Data: IP address and browser cookies.

2. Lawful Basis for Processing

  • Contractual Necessity: To provide your account and paid resources.

  • Legal Obligation: To maintain financial records for HMRC tax purposes.

  • Consent: When you opt-in to our newsletter.

3. Data Retention

  • Account Data: Retained while your account is active.

  • Financial Records: Retained for 6 years as required by UK tax law.

4. Third-Party Sharing

We do not sell your data. We share data only with essential service providers (payment processors and email hosts) who are also compliant with UK GDPR.

5. Your Rights

Under the UK GDPR, you have the right to access, correct, or delete your data, and the right to object to processing. To exercise these rights, email elevationmaths@outlook.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

PART 3: COOKIE POLICY

We use essential cookies to manage your login session and payment security. We use analytical cookies (e.g., Google Analytics) to improve our site. You can manage your preferences via our website's cookie banner.

PART 4: MODEL CANCELLATION FORM

(Complete and return this form only if you wish to withdraw from the contract within 14 days and have NOT yet accessed/downloaded the digital content.)

To: Elevation Maths (elevationmaths@outlook.com)

I hereby give notice that I cancel my contract for the purchase of: [Insert Product/Subscription Name]

Ordered on: [Insert Date]

Name of Consumer: [Insert Name]

Email of Consumer: [Insert Email]